Melbourne Festival makes every effort to ensure that our events are accessible to all members of our community.
For information on our access services please call 03 9652 8667 (National Relay Service calls accepted). Or email access@festival.melbourne with your enquiry.
BOOKING ACCESS TICKETS
The best way to book tickets if you have any access requirements is to contact the venue directly.
All venue contact information is available on individual event pages. Alternatively, contact us via the above so we can assist in your enquiry.
ACCESS REQUEST FORM
We can provide Auslan interpreting and audio description services by request.
Request Deadline
The deadline for access requests is Sunday 4 September. Requests do not require payment. Once the requested performance date is confirmed, payment is required to ensure booking. Normal booking terms and conditions apply.
COMPANION & CARER CARD
Companion Card
Companion Card holders qualify for a complimentary ticket for their companion. Please contact Melbourne Festival on 03 9652 8667 or venue box offices directly.
Carer Card
Victorian Carer Card holders qualify for the concession rate to all Melbourne Festival performances, except for War and Peace.
BLIND OR VISION IMPAIRED
Audio Description
Audio description makes the visual verbal for people who are Blind or vision impaired. Patrons use a small audio receiver to receive a spoken description of the visual elements by a trained audio describer.
DEAF OR HARD OF HEARING
Auslan interpreting
All Backstage in Biscuit Land performances will be Auslan interpreted.
ASSISTIVE LISTENING
Assistive listening systems provide sound amplification for people who are deaf or hard of hearing.
The following venues have assistive listening technology:
- Arts Centre Melbourne, Fairfax Studio
- Arts Centre Melbourne, Hamer Hall
- Arts Centre Melbourne, Playhouse
- Federation Square
- Melbourne Recital Centre, Elisabeth Murdoch Hall
- The Coopers Malthouse, Beckett Theatre
- The Coopers Malthouse, Merlyn Theatre
PHYSICAL ACCESS
Where the wheelchair icon is displayed, the venue/location is wheelchair accessible. If this symbol is not displayed, access may be limited and assistance by venue staff may be required.
To ensure the best possible experience, please discuss all access requirements with the venue before you book.
WEBSITE ACCESS
If you are having trouble reading this website, you can request a large print version of the Program Guide.
Email us on access@festival.melbourne or call 03 9652 8667 and we will send you a copy in Word or PDF format.